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Loading your business
This address does not run a business here
Your business view is for the owner of a store that uses Matrix Rewards, and the people they have added. Sign in with the email address your store has in Shopify.
Enter your website password
Your business needs your website password as well as the emailed code. Once entered, it lasts 12 hours in this browser.
Set a website password first
Your business needs a password as well as the emailed code. You set it inside your Shopify admin, where Shopify has already checked that it is you. It cannot be set on this website.
- In your Shopify admin, open:Apps → Matrix Rewards → Website password
- Choose a password of at least 12 characters, and save it.
- Sign in here again with a code, then the password.
Your business could not be loaded
Check your connection, then try again.
Needs you
Soonest deadline firstNothing needs you right now. New customer requests and anything that stops working will show here.
Points owed
Open reportAt a glance
- Balances with points
- Codes not used
- Points earned this month
Your stores
Manage storesThere are no stores on this account yet. A store joins it when its owner installs Matrix Rewards from the Shopify App Store.
Finish setting up
This page was opened from a link or an address typed in. Opening it reads the customer’s record from Shopify and is written to your activity log, so it waits for you.
All customers
Listed by balance: a customer with points at two stores is listed once for each.
Customer data requests
Soonest deadline firstA request starts when you use Request customer data on a customer in your Shopify admin. What Matrix Rewards holds about them is then ready here for you to download and send to them. Shopify gives you 30 days to answer each one.
None. When you use Request customer data in Shopify, the request appears here with its deadline.
Customer data requests are answered by an owner of this business, so they are not shown to staff.
Requests to delete a rewards account
Oldest firstNo customer is waiting for an answer. When a customer asks to delete their rewards account, the request appears here.
An owner of this business approves these.
Approved, waiting to be carried out
When a request is carried out
Only an owner of this business can change this.
Done in the last 30 days
How this works
- When a request is carried out, the customer’s email, store customer numbers, birthday and referral code are deleted, and their points are gone.
- Reward codes they already hold keep working. Their points history stays in your reports without their details.
- Every owner of this business is emailed when a request is approved, and when the choice above changes.
- Requests already approved keep their date if the choice changes.
How shoppers earn points and what they can spend them on.
The programme was changed somewhere else after this page loaded it: in another tab, by another owner, in the Shopify app or by an assistant. Nothing of yours was saved. Reload it to see it as it is now, then make your change again.
There are no stores on this account yet. A store’s programme shows here once its owner installs Matrix Rewards from the Shopify App Store.
Programme settings
How your rewards look in your shop and on Matrix Rewards.
The look was changed somewhere else after this page loaded it: in another tab, by another owner, in the Shopify app or through the API. Nothing of yours was saved. Reload it to see it as it is now, then make your change again.
There are no stores on this account yet. A store’s design shows here once its owner installs Matrix Rewards from the Shopify App Store.
Design settings
Points owed today
Over time
Each wallet on its own line, at its own store’s rate. A day with no figure recorded is a gap.
By store
There are no stores on this account yet. A store joins it when its owner installs Matrix Rewards from the Shopify App Store.
Downloads
The account owner can download every customer and the points history here.
There is nothing to download: this account has no stores.
Downloaded lately
Nothing has been downloaded from this account yet.
Stores, people and keys for this business.
Stores
There are no stores on this account yet. A store joins it when its owner installs Matrix Rewards from the Shopify App Store.
Plan and usage
From our records. Billing itself is in each store’s Shopify admin, which has the final word.
Team
Owners are the email addresses Shopify names for your stores. To add someone, or take a person’s access away, use Contact us at the foot of this page for now.
Connected assistants
AI assistants you approved to use this account, such as Claude.
API keys
For your own programs and assistants. Each key can do only what you tick, at every store on this account.
You see a new key once, so copy it then. An account can have up to 20 live keys.
Webhooks
Web addresses your keys send points activity to. Only each address’s host is shown here.